Our Services

DPI TRAINING CENTER

Technical training courses

To offer a complete assistance to his customers DPI DG PRINTING organizes technical training courses at its headquarters, an interesting opportunity to get to know the potential of your machine and to be able to immediately take advantage of its capabilities.

You will be alongside to our specialized technicians that will give you the input to start using the product which you have purchased.

The list of our courses:

• Screen printing ( base / advanced )
• Films creations
• Pad printings ( base / advanced )
• Ecommerce , open and manage your web activity
• Digital direct to garment printing ( use and maintainance )
  
  • - UV
  • - Textile
  • - Sublimatic
• Adobe Photoshop and illustrator ,graphics cours finalized to the preparation of les for digital directo to garment printing
• WHITERIP software course
• Profiong and COLOR MANAGEMENT in your company

DPI Assistance

Technical support center

Our technical support service. Fast distributed and always with you

How it works:

On-line dedicated area on www.dpidgprinting.com.
The support service is a very useful tool for assistance to 360 ° .
To use it, you only need to subscribe to our service, filling a simple form.
Then you will recive an e-mail with the necessary data to access the support area.

THE TICKETS
For rapid and complete technical support, you only need to open a ticket from the panel of your reserved area, the message will be visible to all of our techinicians as the history of the answers.This system allows us a intervention time of 10-15 minutes.

Advantage

The subscription to the support give you the possibility to access at some utility that DPI DG PRINTING puts at your disposal to help you during the production process.
The documentation consist of:

• Manuals, divided by machine type, with the possibility to download them in PDF format.
• FAQ (Frequently Asked Questions),You will find a rich list of answers of frequently asked questions about the issues related to digital printing and screen printing.
• DRIVER AND SOFTWARE You can download applications and utility to ensure and improve the functioning of your machine.
• ICC PROFILES You can download a set of color profiles. Available for different types of media.

Warranty

DPI ASSISTANCE provides you with a warranty upgradeable to 3 years on all our products.

All our consumables respct strict controls and are stored in special warehouses conditioned to ensure durability and performance. Also they follow the highest standard of the industry for safety and usability.
In our warehouses major spare parts are also always present.

Creative LAB

Our permanent show-room

Here the imagination and fantasy are the masters; The Creative Lab is an inspiration place that gathers a lot of products realizable with our technology ... you will find both your application that you want to achieve, markets and potentiality that you had not yet considered.

A free space where you can touch the existing applications and where you can experiment new production techniques, in the common interest of growth and widening technical and commercial horizons.

Expositive Area

of new and used equipment

At our headquarter we have more than 1500 square meters of expositive area with new and used printing equipment.
We have all the equipment to cover the entire printing process, from the preparations to the post printing equipement as well as printer of all sizes and typology.