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Privacy

Introduction 
This policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

The website
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with European laws and requirements for user privacy.

Personal information
Whilst using our website, you may be required to provide personal information (name, address, email, phone number, company info etc.).

How do we collect information?
We will collect personal information when you directly give it to us (“Directly Provided Data”):
when you compile a form on our site, purchase our products or communicate with us, you may choose to voluntarily give us certain information – for example, by filling in text boxes or completing registration forms. All this information requires a direct action by you at that time in order for us to receive it.

What we will use information for?
We will use this information to administer our client databases, follow up after correspondence (live chat, email or phone inquiries). If you agree, we will also use this information to share updates with you about our products and events which we believe may be of interest to you. 
This may require us to pass your information to our agents, subcontractors and other associated organisations for the purposes of completing tasks.
However, when we use third party service providers, we disclose only the personal information that is necessary and we have contracts in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.
We will ensure that all personal information supplied is held securely in accordance with the General Data Protection Regulation (EU) 2016/679. Further, by providing telephone, fax and email details, you consent to Dpi Dg Printing contacting you using that method.
You have the right at any time to request a copy of the personal information we hold on you. Should you wish to receive a copy of this, or would like to be removed from our database, please contact us at info@dpidgprinting.com .

We will not share, rent or sell your information for marketing purposes with companies so that they may offer you their products and services.

Transferring your information outside of Europe
As part of the services offered to you through, the information which you give to us may be transferred to countries outside the European Union (“EU”). For example, some of our agents may be located outside of the EU.  Where this is the case we will take steps to make sure the right security measures are taken so that your privacy rights continue to be protected as outlined in this policy.  By submitting your personal data, you’re agreeing to this transfer, storing or processing.  

If you use our services while you are outside the EU, your information may be transferred outside the EU to give you those services.

How long do we keep your data for?
Dpi Dg Printing will not retain your personal information longer than necessary. We will hold onto the information you provide either while your account is in existence, or as needed to be able to provide the Services to you, or (in the case of any contact you may have with our Customer Care team) for as long as is necessary to provide support-related reporting and trend analysis only.
If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period of time as required, even after you have closed your account or it is no longer needed to provide the Services to you.

Registration forms
Dpi Dg Printing will not sell or rent your personally identifiable information, gathered as a result of filling out the site registration form, to anyone.

Choosing how we use your data
We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.
With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:

  • You can verify the details you have submitted to Dpi Dg Printing by contacting our customer services team info@dpidgprinting.com .  Our security procedures mean that we may request proof of identity before we reveal information, including your e-mail address and possibly your address.
  • You can also contact us by the same method to change, correct, or delete your personal information controlled by Dpi Dg Printing regarding your profile at any time.  Please note though that, if you have shared any information with others through social media channels, that information may remain visible, even if your account is deleted.
  • You can always feel free to update us on your details at any point by contacting us at info@dpidgprinting.com .
  • You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email. Once you do this, you will no longer receive any emails from us. 
  • You can request a readable copy of the personal data we hold on you at any time. To do this, please contact us info@dpidgprinting.com . 
    Please note, we are constantly reviewing how we process and protect data. Therefore, changes to our policy may occur at any time. We will endeavour to publicise any changes.